Privacy Policy

Effective Date: 01 April 2024
Company Name: Flash Media Solutions
ABN: 83 543 955 331
Address: Suite 21 / 287 Victoria Rd, Rydalmere NSW 2116
Phone: +61 2 9680 0758
Email: info@flashmedia.net.au
Website: flashmedia.net.au

Introduction

Flash Media Solutions (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or contacting us, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information when you interact with our website, including:

  • Contact Information: Name, email address, phone number (via contact forms)
  • Location Information: From Google Maps or Google Ads tracking
  • Device and Usage Information: Device type, browser, operating system, pages visited, links clicked
  • Marketing Data: Age group, search keywords, and other analytics collected via Google Ads
  • Other Information: Any information you voluntarily provide when requesting a quote or contacting us

Note: No payments are processed through our website. All transactions are handled offline after a quote and purchase order are requested.

How We Use Your Information

We use your personal information to:

  • Respond to inquiries and requests for quotes
  • Provide customer support and information about our commercial digital signage screens
  • Analyze website usage and performance via Google Ads and other analytics
  • Improve our website, services, and user experience
  • Comply with legal obligations

Disclosure of Your Information

We may share your personal information with:

  • Service providers for website hosting, analytics, or marketing
  • Google Ads and Google Maps for analytics and tracking purposes
  • Legal or regulatory authorities if required by law

We do not sell or rent your personal information to third parties.

Cookies and Tracking

Our website uses cookies and Google Ads tracking to:

  • Monitor website performance and usage
  • Understand user behavior, demographics, and device types
  • Measure the effectiveness of advertising campaigns

You can manage cookie preferences through your browser settings.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure:

  • Information submitted through contact forms is stored securely
  • Analytics and tracking data are handled via Google Ads and Google Maps with secure protocols

Access and Correction

You have the right to:

  • Access personal information we hold about you
  • Request corrections to any inaccurate or incomplete personal information

To exercise these rights, contact us at service@flashmedia.net.au or +61 2 9680 0758.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the effective date. Please review periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Flash Media Solutions
Phone: +61 2 9680 0758
Email: info@flashmedia.net.au

Address: Suite 21 / 287 Victoria Rd, Rydalmere NSW 2116